Lifeline
Crisis support by phone, text and online, 24 hours a day.
Community resources
Help beyond what we do.
Local and national services that can help — with health, crisis support, everyday help, work and getting around. Each one is an independent organisation, not part of U-Choose. In an emergency, call 000.
Health & crisis support, any hour
NURSE-ON-CALL
A registered nurse for health advice, 24/7 and free — for non-emergency concerns.
Mental Health Regional Triage — Bendigo Health
Mental health assessment and help to find the right treatment, for all ages across the Loddon Mallee region.
headspace
Early-intervention mental health support for young people aged 12–25 and their families.
Everyday help in the community
Echuca Neighbourhood House
A local not-for-profit with a food bank, financial aid, pre-accredited courses, computer access and social activities.
Anglicare Victoria
Financial counselling and assistance, emergency relief, and alcohol and drug support.
The Salvation Army
Affordable second-hand clothing and household goods, and community support.
Work, skills & getting around
The Personnel Group
Employment support for people with disability — including NDIS participants — plus psychology services for individuals and families.
TAC L2P learner driver program
Helps eligible young Victorian learner drivers who don't have a supervising driver or a car to get their driving hours. Run through local councils and community agencies.
NDIS information
Your plan, your rights, your safeguards.
NDIS — official website
How to apply, your plan, and updates on NDIS policy.
NDIS Quality and Safeguards Commission
Regulates NDIS providers and protects participants' rights and safety.
Make a complaint to the NDIS Commission
How to raise a concern about an NDIS provider or worker — you can also do it anonymously.
NDIS Code of Conduct
The standard of behaviour every NDIS provider and worker must meet.
Rights of people with disability
Your right to choice and control over your supports, and how those rights are protected.
NDIS pricing arrangements
Objective information about NDIS prices, on the NDIS website.
Want to talk any of this through? Get in touch — or see getting started with us.